Privacy Policy

1. Information We Collect

We only collect personal information that you voluntarily provide to us through our website forms, including:

Name
Phone number
Email address
Service address (optional or as part of the appointment form)
Appliance type and issue description

We do not require users to create accounts, log in, or register to use our website.

2. How We Use Your Information

The information you provide is used solely for the following purposes:

Scheduling and confirming service appointments
Responding to your inquiries or service requests
Providing customer support
Sending appointment confirmations or follow-up messages related to your request

We do not sell, trade, or rent your personal information to third parties.

3. Data Sharing and Disclosure

We may share your information only under the following circumstances:

With trusted third-party service providers who assist in operating our website or fulfilling your service request (e.g., scheduling software, email delivery)
If required by law, court order, or legal process
To protect our rights, property, or safety, or that of others

All third-party providers are required to keep your information confidential and use it only for the purpose we specify.

4. Cookies and Tracking

We may use cookies or similar tracking technologies (like Google Analytics) to understand how visitors interact with our website and improve its performance. These cookies do not collect personal identifying information.

You can disable cookies through your browser settings at any time.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

Request access to the personal data we have collected about you
Request correction or deletion of your information
Withdraw consent at any time, where applicable

To exercise these rights, please contact us at:
Email: [email protected]
Phone: 844-844-1359

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: 844-309-2367
Mailing Address: 310 Lenox Ave New York, NY 10027