Uline Ice Maker Moderate Severity
E13

E13 – Ice Maker error code

Uline Ice Maker error code

E13 is one of the higher-number codes on Uline ice maker charts and is often used for control or system-level errors rather than a single sensor. The machine may stop production entirely until cleared.

Empty any partially harvested ice that is sitting in the bin so it does not refreeze into a clump, and photograph the display. Do not store food in the bin while waiting for service.

Contact Uline Appliance Support at 844-683-0648 with your model and serial.

Call 844-532-0909 Reserve repair

At a glance

E13 on Uline

  • ApplianceIce Maker
  • SeverityModerate Severity
  • DIY checksTechnician advised

Book Uline repair

Contact Uline Appliance Support for repair at 844-532-0909—mention code E13 when you call.

844-532-0909 Schedule appointment

Related service

Uline Ice Maker Repair

OEM or manufacturer-cleared parts when available · invoice-backed coverage when applicable

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Before the visit

Quick troubleshooting steps

  • Note the exact error code and any indicators (sounds, smells, leaks).

  • Try power cycling the appliance (unplug for 60 seconds).

  • Review the diagnostics notes in the reference guide below.

  • If the code returns, call Uline Appliance Support at 844-532-0909.

Professional service recommended. This error often involves electrical or sealed-system components. For safety, we recommend professional diagnostics before further use.

Reference guide

Uline Ice Maker · code E13

Code-specific guidance for E13

E13 is one of the higher-number codes on Uline ice maker charts and is often used for control or system-level errors rather than a single sensor. The machine may stop production entirely until cleared.

Empty any partially harvested ice that is sitting in the bin so it does not refreeze into a clump, and photograph the display. Do not store food in the bin while waiting for service.

Contact Uline Appliance Support at 844-532-0909 with your model and serial.

What to track before you call

  • Exact timing: note which cycle step, mode, or temperature setting triggered E13.
  • Repeatability: record whether the code returns immediately after reset or only under heavier demand.
  • Related symptoms: capture any unusual sounds, heat changes, leaks, smells, or electrical trips.
  • Model details: keep model and serial ready so we can route the right parts and test path.

Contact Uline Appliance Support for repair

For Uline Ice Maker repair and code E13, call 844-532-0909 or use our schedule appointment page to reach the same dispatch team.

FAQ

Uline service—answered clearly

Process, pricing, and what to expect during your visit.

Stop production cycles when codes repeat. P1 is often a production-related state and E11 / E12 / E13 typically relate to control logic the appliance flags during a self-check. Drain or skip the next harvest cycle until we diagnose.

Yes. Uline produces nugget, crescent, and clear-ice machines with different harvest and water-fill paths. Tell us the ice style your unit makes when you call—it changes the first tests we run.

Water filter age, supply temperature, and condenser dust can all reduce performance before a code appears. Note the last filter date and recent kitchen work—we factor those into the visit.

Prefer to talk it through? Call Uline Appliance Support.

844-532-0909
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Submit a few details and a dispatcher confirms a two-hour arrival window. Need it today? Call—we route the next available technician to your zip.

  • Two-hour arrival windows—not all-day blocks.
  • Truck stocked with manufacturer-approved parts.
  • Written estimate before labor begins, every time.
  • 30-day workmanship warranty on every qualifying repair.
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